PRIVACY POLICY
I want to give you the best possible experience to ensure that you enjoy my service today, tomorrow, and in the future. It is also my goal to be as open and transparent as possible with my users about the personal data I collect to provide that service, how it is used, and with whom it is shared.
I am committed to protecting the privacy of those using this website. By using this website, you indicate that you agree to the following privacy policy. If you do not accept and agree with this Privacy Policy, you must stop using our site immediately.
I may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes.
WHAT PERSONAL INFORMATION DOES Viktoria Thorbjorn COLLECT?
I receive and store any information you provide to me when you communicate with me via email, contact form, or otherwise (this may include via telephone, mail, Zoom/Skype and via any other such form of communication).
Such information may include, but may not be limited to, your name, phone number, email address, and other personal data, such as preferences and interests and other information relevant to the service I provide, customer surveys and/or offers.
WHAT DO i DO WITH THE COLLECTED INFORMATION?
All personal data is processed and stored securely, for no longer than is necessary for the reason(s) for which the data was first collected. I will comply with my obligations and safeguard your rights under the General Data Protection Regulation (GDPR) at all times.
I require this information to understand your needs and provide you with a better service. It is necessary for my performance of a contract and because it is in our mutual legitimate interests, and in particular for the following reasons:
- I’m providing a service for you.
- I may periodically send promotional emails about new services, special offers or other information which I think you may find interesting using the email address you have provided.
- From time to time, I may also use your information to contact you for market research purposes and ask for your feedback.
- I may contact you by email, phone, or mail, or any other form of communication.
- I may use the information to customise the website according to your interests.
As per the above, by using this website you have consented to my use of your personal data (e.g. by subscribing to emails). If you do not accept and agree with this Privacy Policy, you must stop using our site immediately.
HOW DO i STORE YOUR DATA?
I am committed to ensuring that all your personal information is secure. In order to prevent unauthorised access or disclosure of the information I collect online, I have secured it by appropriate measures.
Some or all of your data may be stored outside of the European Economic Area (“the EEA”). By using this website and submitting information to me, you indicate that you accept this. If we do store data outside the EEA, I will take all reasonable steps to ensure that your data is treated as safely and securely as if it were held within the UK or the EEA and in accordance with the GDPR.
I use a company called Hubspot for their Customer Relationship Management (CRM) database service. For more information about Hubspot’s data protection arrangements, please refer to Hubspot’s Privacy Policy.
I use a company called Stripe to provide secure invoicing and payment processing. By using Stripe Checkout, you agree to the Stripe Privacy Policy. View Stripe’s GDPR statement.
I only keep your personal data for as long as I need to in order to use it as described above, or I have your permission to keep it.
DO i SHARE YOUR DATA?
I do not share any information collected about the user with any other third parties or for any purposes, other than the legitimate purpose of assisting me to provide agreed services to you.
I may sometimes have contracts with third parties to supply services to you on our behalf. These may include payment processing, search engine facilities, advertising and marketing. In some cases, the third parties may require access to some or all of your data. Where any of your data is required for such a purpose, I will take all reasonable steps to ensure that your data is handled safely, securely, and in accordance with your rights, our obligations and the obligations of the third party under law.
In some limited circumstances, I may be legally required to share certain personal data, which might include yours, if I am involved in legal proceedings or complying with legal obligations, a court order, or the instructions of a government authority.
WHAT ABOUT “COOKIES”?
A cookie is a small file which asks permission to be placed on your computer’s hard drive or your web browser memory to enable our systems to recognise your browser and to provide convenience and other features to you. This cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual.
I use cookies to facilitate and improve your experience of our site and to provide and improve my services. By using my site you may also receive certain third-party cookies on your computer or device. Third-party cookies are those placed by websites, services and/or parties other than me. Third-party cookies are used on my site for advertising and other services. I use Google Ads, Analytics, Marketing Platform, Facebook Advertising and others, which also use cookies.
ACCESS TO YOUR DATA
You have the right to ask for a copy of your personal data held by me (where such data is held). Under the GDPR, no fee is payable and I will provide any and all information in response to your request.
Please contact me for more details using the below form.
unsubscribe or opt-out
You can always choose not to provide information, although that might prevent me from personalising my service for you or prevent me from responding fully to your enquiry. You have the right to unsubscribe or opt-out at any time by email, telephone or mail.
do you have a question?
If you have any questions about my data privacy, please contact me using the address below;
Data Controller
Viktoria Thorbjorn
15 Colwick Manor Farm
Nottingham
NG4 2DP
Please ensure that your query is clear, particularly if it is a request for information about the data we hold about you.
For more information about my Terms and Conditions, please visit the following: